Atlassian

Personal AI Agents Compared: Rovo, OpenClaw, and Agent SDKs Like Claude or OpenAI

Rovo, OpenClaw, or Claude/OpenAI: how personal AI agents differ in 2026 and which approach fits your team.

BaFin-compliant Atlassian Cloud migration for financial service providers
Atlassian

BaFin Compliance for Atlassian Cloud – What Financial Institutions Need to Know Now

New EU FSA rules have been in effect for Atlassian Cloud in financial services since December 2024. We show what has changed and how you can migrate to the cloud in a BaFin-compliant way.

Atlassian Team '26: the move to the AI-native organisation
Atlassian

Atlassian Team '26 Recap: The Shift to the AI-Native Organization and the Role of the Teamwork Graph

XALT was on the ground at Atlassian Team '26 in Anaheim. Our recap covers the Teamwork Graph, Rovo, and the new Teamwork, Service, Product, Software, and Strategy Collections – and what it means for enterprises in Germany.

IT Asset Management: Make hidden costs visible — businessman with overlaid charts and world map.
Cloud

Greater Transparency in IT Asset Management: How IT Leaders Uncover Hidden Costs

Most enterprises already have enough asset data – what they lack is visibility. How a lightweight tool turns administrative data into real decision-making insight, and uncovered nearly €50,000 a year in savings for one customer.

Title graphic: Checklist for Atlassian Admins – Data Contribution Update, effective August 17, 2026 on an abstract blue background.
Atlassian

Atlassian Is Changing Data Use for AI as of August 17, 2026: Your Checklist

Atlassian is updating its data-use policy for AI and rolling out new data contribution settings. What admins need to know and do before the August 17, 2026 deadline – including a 6-step checklist.

Five-step graphic: describe the use case, define a cloud-native target, build a prototype with a pilot team, refine and standardise, then roll out
Atlassian

Cloud App Upgrade: Automating Sprint Documentation with Jira & Confluence

Why you shouldn't rebuild missing legacy apps after a cloud migration, but rethink them with vibe coding, Rovo, and native automation – including a customer example that saved 480 hours a year.

Collage of Atlassian Connect High Velocity event: speaker on stage, attendees, sponsor banners from Adaptivestwist, catworx and XALT.
Atlassian

High-Velocity Service Management: The Future Belongs to Connected Teams

Our recap from Atlassian Connect High Velocity in Frankfurt: Rick Lefort's keynote on the Atlassian Service Collection, Rovo, the Asset Data Manager, and what it means for your service management.

IT Service Management

Jira Service Management Implementation: Modern ITSM That Employees Love

ITSM doesn't have to be complicated. Jira Service Management proves that powerful service management and great user experience go hand in hand.

IT Service Management

Enterprise Service Management: When Service Principles Reach Every Department

ITSM has transformed IT. Enterprise Service Management takes the same principles and applies them to HR, Legal, Finance, Facility Management, and every other department.

Shared mailbox in Jira Service Management
Atlassian

Shared Mailbox Under Control: How Jira Service Management Makes Requests Manageable, Measurable, and Scalable

How to connect a shared mailbox like support@ or info@ to Jira Service Management and turn email chaos into a structured, measurable service process.

Forge and Teamwork Graph — title graphic with circuit board motif in background.
Atlassian

The Hidden Revolution: How Forge and the Teamwork Graph Make Atlassian AI Actually Usable

While everyone talks about Rovo, the real magic happens one layer deeper: Forge and the Teamwork Graph are what turn Atlassian's AI features into something genuinely business-critical.

Forge App vs. Forge Rovo Agent — comparison graphic with binary code and microchip on circuit board.
Atlassian

Forge App vs. Forge Rovo Agent: A Decision Guide

Out-of-the-box Atlassian eventually hits its limits. This guide breaks down when to build a Forge app, when to build a Forge Rovo agent, and when you need both.

Large Atlassian Rovo logo on dark blue background with digital particle effects and light rays.
Atlassian

Atlassian Team’25 Europe: Rovo News and Highlights

Rovo is becoming the AI layer for Atlassian’s System of Work: news about Rovo Search, Chat, agents, Studio, governance and the Teamwork Graph.

Link preview image for the atlassian cloud migration von server und data center in die cloud page
Atlassian Cloud

Atlassian Cloud Migration: From Server and Data Center to the Cloud

Why moving to Atlassian Cloud matters now, what the cloud offers and how a migration succeeds from assessment to go-live.

Collage of Atlassian team"25 conference: team photos, keynotes, presentations and event moments with colorful branding.
Atlassian

Atlassian Team’25 Europe: Cloud News and Collections

The key cloud and collections announcements from Atlassian Team’25 Europe: AI-native software, service, teamwork and strategy collections plus new enterprise capabilities.

Project management dashboard with progress indicators and bar charts, text: Deliver project results 33% faster.
Atlassian

25% Shorter Project Timelines: How a Central Work Management Platform Gets Project Teams There

An ESG study shows just how much an integrated work management platform cuts down on interruptions, information silos, and tool sprawl – shortening project timelines by up to 25%.

Overhead view of an open-plan office with several workstations; a woman walks through the room with documents, two men talk at a table
Atlassian

How Atlassian and XALT Make Cross-Department Collaboration Work

Departmental silos slow companies down. How Jira, Confluence, and Rovo break down those walls – and how XALT, as an Atlassian Platinum Partner, helps you put it into practice.

Several people pointing at a monitor showing a bar chart; a laptop with more charts in the foreground
Atlassian

Full Organizational Transparency with Atlassian and XALT

When the left hand doesn't know what the right is doing, it costs time and patience. How Jira, Confluence, and XALT create a central nervous system for your company.

Person at dual monitors with code on screen, title: AI-powered documentation — Nobody reads your docs? Rovo does.
Atlassian

Nobody Reads Your Docs? Efficient, Reader-Friendly Documentation with AI and Atlassian Rovo

Employees spend up to two hours a day searching for information. How XALT uses the Rovo AI chatbot to make documentation more efficient and easier to read.

Several people sitting in a bright meeting room around a long table; a woman stands in the middle, speaking
Atlassian

A Fully Automated, Central Platform with Atlassian and XALT

Fragmented tool landscapes cost time and money. How the Atlassian System of Work and the Teamwork Graph connect departments in one central, automated platform.

Illustration of the Atlassian Teamwork Collection for remote teams
Atlassian

Atlassian Teamwork Collection: How Jira, Confluence, Rovo, and Loom Enable Seamless Collaboration for Global Remote Teams

42% of remote teams spend too much time hunting for the right information. How the Atlassian Teamwork Collection weaves Jira, Confluence, Rovo, and Loom into one seamless workflow.

Hand tapping digital user icon with cross symbol, title: Guide for Atlassian Admins — Delete multiple users from the Cloud.
Atlassian

How to Safely Bulk-Delete Multiple Users from Your Atlassian Cloud in 3 Steps

Outdated, duplicate, or inactive user accounts drive up license costs and create security risks. Here's how to safely bulk-remove multiple users from your Atlassian Cloud.

Digital envelopes background with hand tapping screen, title: Guide for Atlassian Admins — Email domain change in the Cloud.
Atlassian

Changing Your Email Domain in Atlassian Cloud: A Loss-Free Migration for Admins

A domain change in Atlassian Cloud can lead to login problems, duplicate accounts, and data loss if it isn't prepared carefully. Here's how to make the switch risk-free.

Übersicht der Atlassian Strategy Collection: die drei Bausteine Focus, Talent und Align, jeder mit seiner Leitfrage daneben
Atlassian

The Atlassian Strategy Collection: Planning and Executing Enterprise Strategy Digitally

With Focus, Talent, and Align, Atlassian introduces a new solution package that connects strategy planning, workforce resources, and execution at the enterprise level.

Title graphic: Enterprise Service Management with XALT and Atlassian logos on a dark background.
Atlassian

Enterprise Service Management with Atlassian

ESM extends ITSM best practices to every team in the enterprise. How Jira Service Management and Rovo are transforming service delivery across HR, legal, facilities, and marketing.

Rovo Ops Guide: chat interface for incident detection with workflow steps over ERROR background and code matrix.
Atlassian

Efficient Incident Management with Rovo AI

Rovo's AI-powered Ops Guide surfaces context, mobilizes subject matter experts, and automates documentation – significantly shortening time-to-resolution for incidents.

Abstract data visualization with teal nodes and connecting lines on dark background, representing IT asset management data.
Atlassian

5 Challenges in IT Asset Management

Shadow IT, multi-cloud, BYOD, license management, and outdated assets: the five biggest challenges in IT asset management – and how to overcome them.

Boosting user adoption with a customer support portal
Atlassian

How the Right Customer Support Portal Can Boost User Adoption by 50%

Rolling out a new system only pays off if users actually embrace it. Change management strategies and the right JSM features to drive higher user adoption.

Collage of Atlassian team"25 conference: team photos, keynotes, presentations and event moments with colorful branding.
Atlassian

Atlassian Team '25 Highlights: Rovo Now Free for Everyone

TEAM XALT was live at Atlassian Team '25 and brings back the biggest news: Rovo becomes free for everyone, new cloud options for regulated industries, and fresh Collections for teamwork and strategy.

Setting up and configuring a custom Atlassian Rovo Agent
Atlassian

Customizing Rovo Agents for More Efficient Support

How TEAM XALT built a custom-configured Rovo Agent for its internal service desk – and how properly tailored Rovo Agents automate routine work and take pressure off support teams.

Accelerated employee onboarding with Atlassian Rovo Chat
Atlassian

Accelerating Employee Onboarding with AI and Atlassian Rovo

How Rovo Chat with connectors gives new hires instant access to scattered company knowledge – illustrated with the real onboarding of XALT consultant Burak.

Four business people silhouettes on a mountain peak, one holding a trophy aloft against a blue sky.
Atlassian

How to Align ITSM With Business Goals

Why ITSM and business goals so often drift apart, what that costs a company, and three concrete strategies to close the gap.

Railroad tracks splitting into two paths toward the horizon at sunset with a blurred sky.
Atlassian

Change Management in ITSM: 7 Common Pitfalls

From skipping root-cause analysis to missing a rollback plan: 7 common ITSM change management pitfalls, their consequences, and how to avoid them.

Yellow warning triangle with exclamation mark over a digital background of binary code and server racks.
Atlassian

7 Proven Techniques to Shorten Incident Resolution Time

From AI-driven ticket triage to post-incident reviews: 7 proven techniques teams use to cut incident resolution time and avoid revenue loss.

XALT team collage at Atlassian Connect High Velocity 2025 in Munich with booth, audience and presentations.
Atlassian

Recap: Atlassian Connect High Velocity 2025 in Munich

Our recap of Atlassian Connect: High Velocity 2025 in Munich – the key news on AI Ops, incident management, and the new Assets Data Manager.

Dark blue background with AI toggle switch and Atlassian Intelligence label, next to the Atlassian Rovo logo.
Atlassian

7 Power Features: How Atlassian AI Transforms Your Workflow

From automated ticket optimization to enterprise-wide search with Rovo: 7 Atlassian AI power features that cut routine work and surface knowledge where you need it.

Preventing time logging in Jira on closed issues
Atlassian

How to Stop Time Logging on Closed Jira Issues

How a simple Jira workflow configuration stops users from logging time on already-closed issues – for accurate reporting and correct billing.

ITSM infographic with process arrows and icons for automation, monitoring and configuration on blue background.
Atlassian

Simplifying ITSM: 5 Hacks to End Process Madness

78% of IT leaders say ITSM is too complex. Why overcomplicated ITSM hurts your business – and 5 simple hacks to take back control.

Title graphic reading "5 reasons to choose Jira Service Management as your Customer Support Portal" on dark background with support icons.
Atlassian

5 Reasons to Choose Jira Service Management as Your Customer Portal

Why Jira Service Management (JSM) beats Zendesk, ServiceNow, and others as a customer portal: integration, AI, flexibility, implementation speed, and transparent pricing.

Customer portal types compared
Atlassian

Customer Portal Types: Which One Fits Your Business?

ESM portals, self-service, ticketing systems, AI chatbots, and customer support portals compared: which customer portal type makes sense, and when.

Hand tapping digital screen with AI customer support icon, surrounded by OpenAI, Claude and Gemini logos.
Atlassian

The Transformative Role of AI in Customer Support

Does AI replace human support agents, or extend their capabilities? A look at hybrid AI-human customer support models, their ROI, and the Klarna example.

Network of connected nodes with green hexagonal AI brain and support icon at center on dark background.
Atlassian

Why Classic Support Systems Are Failing

Fragmented tools, reactive support, no self-service: 6 reasons classic support systems fail – and a 5-step strategy to modernize your support.

Active-Active architecture for banks
Cloud

System Availability with Active-Active Architecture in Banking

Five Active-Active architecture designs we implemented for a banking client in Google Cloud – with the obstacles we faced and the lessons we learned.

Human silhouette with green AI circuit symbol in the head, surrounded by document and network icons on a digital background.
Atlassian

Automating Business Processes with AI: How to Master the Shift

Information overload, rigid processes, and messy workarounds drain your team's time. Here's how AI-driven automation – like Atlassian Rovo – brings structure back to your day-to-day work.

Large Atlassian Rovo logo on dark blue background with digital particle effects and light rays.
Atlassian

What Is Atlassian Rovo? Your AI Team at Work

The average employee spends roughly 20% of their working time searching for information. Atlassian Rovo aims to change that – with AI-powered knowledge search, knowledge cards, and specialized agents.

Jira screenshot: automatic ticket categorization and assignment with Rovo agent interface over code background.
Atlassian

Automatic Ticket Categorization and Assignment with Rovo in Jira & JSM

Overloaded support teams, inconsistent categories, and slow response times: Rovo AI lets you automate ticket categorization and assignment directly in Jira and Jira Service Management.

Jira automation workflow: when issue transitions to Done, link to trigger issue, check description and assign member, create new issue.
Atlassian

Automatically Duplicating and Managing Confluence Pages with Rovo

Creating, renaming, and moving a new Confluence page for every weekly meeting? With automation and Rovo AI, it happens on its own – summary and Slack notification included.

SAP Solution Manager logo with a red cross over a pile of old computer cases and e-waste.
Atlassian

Xray for Jira as a SAP Solution Manager Alternative

SAP has announced it will stop developing and supporting Solution Manager after 2027. Xray for Jira offers a future-proof alternative for automated test management in SAP environments.

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