BUSINESS DASHBOARDS FOR JIRA & CONFLUENCE

Your numbers in one glance, no Excel archaeology.

Tickets, SLAs, errors and business data – live from Jira, Confluence and your systems. We build dashboards that trigger decisions instead of meetings.

Dashboard demo with your dataSee use cases
IT SERVICE MANAGEMENT · LIVE41239839SLA METIN PROGRESSBREACHEDSLA RATE · 7 MONTHSTIME TO FIRST RESPONSE

USE CASES

From the service desk to the process map for management.

SLA & workload dashboards

Met vs. breached SLAs, agents' workload and a breach watch with a countdown – fed live from Jira Service Management. You see escalations coming, not just in the monthly report.

Process map with traffic-light status

Management, core and support processes as a clickable map, every process carrying a health status built from your teams' real ticket data.

Trends & distributions

Tickets by app, hosting and request type, 12-month trends and status categories – the basis for prioritisation and roadmap decisions across the team.

Business numbers next to project data

Budget rollups, portfolio health and cost per project – Jira data married to ERP and finance sources, built out in eazyBI or Power BI.

SUPPORT QUEUES · OFFICE WALLTier 1Tier 2EscalationRUNNING AROUND THE CLOCK SINCE 2019RASPBERRY PI PANEL · NO IT TICKET OF ITS OWN

DASHBOARDS YOU CAN TOUCH

From the browser to the office wall.

Some numbers do not belong in a browser tab – they belong in the room: we build office-wall dashboards, from a Raspberry Pi panel with support queues to an agent-floor wall with live metrics. In our own office, they have been running around the clock since 2019, with nobody having to look after them.

  • Always-on: SLAs, queues and alerts visible to everyone in the room
  • Cheap hardware, maintenance-free operation with no IT ticket of its own
  • AI metrics included – token spend, model mix, agent logs

DATA SOURCES & TOOLS

Your data already exists. We make it visible.

Jira & JSM
Native dashboards, gadgets and custom charts, right inside your teams' own tool – no export, no extra system in between.
Confluence
Status pages and reports, embedded exactly where documentation and communication already happen.
eazyBI / Power BI
Deep analysis across multiple projects, including ERP and finance data pulled in from other systems.
APIs & AI
Your own data sources connected via REST, anomalies and trends automatically summarised by an AI.

APPROACH

The question first, then the chart.

A dashboard is only as good as the decision it triggers. So we start with your management's questions, not with the available gadgets.

1
Day 1

KPI workshop

Together with your management we work out which five numbers really steer your business.

2
Week 1

First dashboard live

Not a mock-up with sample numbers, but a real dashboard built from your own Jira data.

3
Weeks 2–3

Refine & roll out

Connect further sources, set permissions and roll the dashboard out to your teams.

DEMO

Which number is missing every Monday morning?

Tell us – we will show it to you live in the demo, built from your own Jira data.

Book a dashboard demo