Jira Service Management Implementation: Modern ITSM That Employees Love
ITSM doesn't have to be complicated. Jira Service Management proves that powerful service management and great user experience go hand in hand.
Enterprise Service Management: When Service Principles Reach Every Department
ITSM has transformed IT. Enterprise Service Management takes the same principles and applies them to HR, Legal, Finance, Facility Management, and every other department.
How Do I Integrate Jira with Other Tools?
Jira, Slack, GitHub, AWS, Azure – how to connect Jira with your most important tools and create a single source of truth for your team.
How Do You Digitize Processes with Jira (Cloud)?
Creating tickets, chasing status updates, building reports – manual routine work eats up time and energy. Here's how to digitize and automate your processes with Jira Cloud.
Syncing Jira Projects Across Multiple Jira Instances
An internal team, an external vendor, two separate Jira instances: here's how to synchronize projects, tickets, and workflows across multiple Jira instances.
How to Track Time in Status in Jira
Jira doesn't make it easy to see how long a ticket sits in a given status. Here's an overview of built-in features, Marketplace apps, and custom solutions for tracking time in status.
Digitizing and Automating a Sales Process with Jira
How we digitized and automated our own sales process with Jira: from Kanban board and SLAs to automation rules – a look inside our own project.
The Benefits of Digital Business Processes
According to McKinsey, digitizing information-intensive processes can cut costs by up to 90 percent. What other benefits digital business processes bring – and how to get started successfully.
Digitized Business Processes for a Better Customer Experience
Customers buy from companies that give them the best, most seamless digital experience. Why digitized business processes are the key to a consistently great customer experience.
Atlassian Community – Virtual XMAS Party
Atlassian experts from across Germany dug out their ugly Christmas sweaters: a recap of the virtual Atlassian Community XMAS Party, complete with a sweater contest and a virtual Christmas market.