Jira Service Management Implementation: Modern ITSM That Employees Love

ITSM doesn't have to be complicated. Jira Service Management proves that powerful service management and great user experience go hand in hand.

ITSM has transformed IT. Enterprise Service Management takes the same principles and applies them to HR, Legal, Finance, Facility Management, and every other department.

Jira, Slack, GitHub, AWS, Azure – how to connect Jira with your most important tools and create a single source of truth for your team.

Creating tickets, chasing status updates, building reports – manual routine work eats up time and energy. Here's how to digitize and automate your processes with Jira Cloud.

An internal team, an external vendor, two separate Jira instances: here's how to synchronize projects, tickets, and workflows across multiple Jira instances.

Jira doesn't make it easy to see how long a ticket sits in a given status. Here's an overview of built-in features, Marketplace apps, and custom solutions for tracking time in status.

Why a responsive intranet improves your company's productivity, collaboration, security, and IT costs.

What really matters when choosing a corporate intranet – and how to roll it out successfully across your team.

Trust, small changes, and a frictionless CI/CD pipeline: how XALT built a development culture that supports dozens of deployments a day.

How we digitized and automated our own sales process with Jira: from Kanban board and SLAs to automation rules – a look inside our own project.

According to McKinsey, digitizing information-intensive processes can cut costs by up to 90 percent. What other benefits digital business processes bring – and how to get started successfully.

Customers buy from companies that give them the best, most seamless digital experience. Why digitized business processes are the key to a consistently great customer experience.