After years of building a strong presence in the EMEA region with Platinum Solution Partner status, we have now reached a significant milestone in the US: Gold Solution Partner status with Atlassian.
As a result, our US customers can now benefit from a combination that is rarely found in this form: local access to Gold-level resources and services, combined with the entire wealth of experience and excellence of a global Platinum partner.
A strong start: Proven success in the US market
After XALT entered the US market as a Silver Solution Partner in 2023, we quickly achieved tangible results. First with a large industrial customer and then in 2025 with a leading energy supplier. These successes paved the way for our Gold certification. In early 2025, XALT implemented a custom Jira Agile MVP together with the energy supplier to support the transition to agile development processes.
Our key achievements:
- Setting up a Jira Agile environment for six development teams with individually tailored workflows, boards, and dashboards
- Introducing our Wingman support model for ongoing assistance
- Increasing Jira usage by over 400% in less than three months
- Implementing specific training programmes that cover not only the use of Jira and other Atlassian tools for our customer's globally distributed teams but also convey best practices for agile methods. These trainings have significantly increased the engagement and effectiveness of our customers' teams.
As a result of our efforts to demonstrate the business value of the Atlassian ecosystem, the customer decided to upgrade from Premium to Enterprise after only three months of using the tool.
The project quickly developed into a successful and growing partnership, which is reflected in regular, positive feedback from stakeholders. In particular, our quick responsiveness to critical requirements, the high quality of technical implementation, and the efficient transfer of knowledge to internal teams are highly valued. Additionally, our value-driven consulting and flexibility in scaling solutions are highlighted.
What does the Atlassian Gold Solution Partner status mean for our US customers?
Proven Expertise - Trust that is certified
Our new Gold certification for the US market is more than just a title. It is proof of our expertise, our experience, and the trust that Atlassian places in us, supported by real successes. After building in-depth knowledge in the manufacturing industry, financial sector and banking, public institutions and technology companies in the EMEA region, we are now making this expertise available to companies in the United States as well.
Agile Delivery – Boutique approach instead of corporate rigidity
We deliberately focus on agility and customer proximity and see ourselves as a boutique partner that delivers tailored Atlassian solutions quickly and efficiently, without compromising on enterprise experience.
Customer Value Acceleration – Achieve more with Gold resources
Our Gold partnership provides direct access to extended Atlassian resources, which specifically means for our customers in the USA: faster project starts, shorter implementation times, and even more targeted advice on strategic Atlassian initiatives. As a global Atlassian partner, we also offer 24×7 support to ensure uninterrupted workflows, and work closely with each customer to shape and implement their Atlassian strategy on a global level.
Our partnership with Atlassian also enables us to participate early in product development and new features. This means that we can always provide our customers with the latest information and tools to further optimize their workflows.
Why XALT in the USA?
Expanding into the US market is a logical step in our growth strategy. Our goal: To transfer the EMEA success model to the USA with the same Platinum DNA, but tailored to local needs.
With our combination of:
- internally proven expertise,
- local Gold partnership and
- a dynamic, agile team on the ground
we offer US companies a partnership on equal terms that not only convinces technically, but also acts in a human, approachable and partner-like manner.
Our promise: Global excellence. Local proximity.
Whether migration to Atlassian Cloud, enterprise service management with Jira or agile transformation: with XALT, you now have a partner by your side in the USA as well, who sets global standards and delivers locally.
Looking for a Atlassian partnerin the US?
Let's get started together. Whether you are entering the Atlassian world or scaling existing solutions – we support you with experience and commitment.
