The Atlassian Cloud is constantly evolving to enable teams to collaborate even more effectively. In October 2024, important changes to the pricing structure and individual products are coming. These adjustments affect, among others, the Atlassian Cloud products Jira, Confluence, Jira Service Management, Opsgenie, Bitbucket, and Atlassian Guard.
The changes take effect on October 16, 2024. In this article, we give you an overview of the pricing and product adjustments.
Table of contents
- The most important points at a glance
- Detailed information on Atlassian Cloud pricing changes
- Why are there pricing changes in the Atlassian Cloud?
- Product adjustments for Jira Service Management
- Further updates from Atlassian
The most important points at a glance
- Price increases for cloud products between 5% and 20%
- New packaging for Jira Service Management
- Introduction of consumption-based pricing for certain JSM features
- Adjustments to Advantaged Pricing
Detailed information on Atlassian Cloud pricing changes
This table contains all information on the price adjustments:
| Produkt | Ausführung | Cloud Preiseränderung |
|---|---|---|
| Jira | Standard | +5% |
| Premium | +6-10% | |
| Enterprise | +10% | |
| Confluence | Standard | 5% |
| Premium | 6-10% | |
| Enterprise | 10% | |
| Opsgenie | Standard | 5-8%1-999 users: 5%1,000+ users: 8% |
| Atlassian Guard | Standard | 5-8%1-999 users: 5%1,000+ users: 8% |
| Bitbucket | Standard | +10% |
| Premium | +10% | |
| Jira Service Management | Standard | 8-20%- 1-250 users: 8%- 251+ users: 20% |
| Premium | 8-20%- 1-250 users: 8%- 251+ users: 20% | |
| Enterprise | 8-20%- 1-250 users: 8%- 251+ users: 20% | |
| Compass | Standard | +14% |
Why are there pricing changes in the Atlassian Cloud?
The new prices go hand in hand with expanded features and improvements, particularly in the Premium and Enterprise plans. This means that customers receive more performance and useful features for the higher price. These new features are designed to help teams collaborate more effectively and manage complex projects better.
In the Standard editions, Atlassian has adjusted the prices to remain competitive while maintaining the quality and functionality of the products. In short, the price adjustments are designed so that customers get more for their money – whether through new features, better performance, or optimised tools. Atlassian aims to ensure that customers receive tangible benefits and genuine value for the higher prices.
Product adjustments for Jira Service Management
From 16 October 2024, some advanced features for Incident, Problem, and Change Management will be moved to the Premium and Enterprise plans. Standard customers will receive a 12-month transition period.
In addition, Atlassian is introducing consumption-based pricing for Assets objects and Virtual Agent conversations:
| JSM Premium / Enterprise | Inklusive | Zusätzlich |
|---|---|---|
| Assets objects | 50,000 per site | USD 0.05 per object/month |
| Virtual Agents | 1,000 per month | 0.30 USD per conversation/month |
Further updates from Atlassian
We are happy to assess the impact with you. Book an appointment to evaluate the situation together for your specific case.
Companies such as Rivian, Royal Caribbean, and Sun Life have achieved significant time and cost savings through the use of Atlassian products. We will show you how you can also save with Atlassian despite the price increases and generate much more value than the costs incurred, using our solutions such as Container8. We are happy to assess the impact with you.
Book an appointment to evaluate the situation together for your specific case.
Our Atlassian Platinum Partner offer:
25% discount on 20 consulting days*
We are an Atlassian Platinum Solution Partner. We would like to celebrate this with you. Therefore, you will receive a 25% discount on the first 20 consulting days for a new project.
*This offer is valid for project requests made by 31.12.2024.
