IT Service Management

Jira Service Management Implementation: Modern ITSM That Employees Love

ITSM doesn't have to be complicated. Jira Service Management proves that powerful service management and great user experience go hand in hand.

IT Service Management

Enterprise Service Management: When Service Principles Reach Every Department

ITSM has transformed IT. Enterprise Service Management takes the same principles and applies them to HR, Legal, Finance, Facility Management, and every other department.

Abstrakte Grafik: aufwärts zeigende Pfeile über einem steigenden Liniendiagramm vor blauem Hintergrund
Digitalization

The Benefits of Digital Business Processes

According to McKinsey, digitizing information-intensive processes can cut costs by up to 90 percent. What other benefits digital business processes bring – and how to get started successfully.

Isometric illustration of a laptop with connected icons for cloud, database, code and settings, representing digitized business processes.
Digitalization

Digitized Business Processes for a Better Customer Experience

Customers buy from companies that give them the best, most seamless digital experience. Why digitized business processes are the key to a consistently great customer experience.

Atlassian Community XMAS Event — winter scene with paper-cut Christmas trees, reindeer and gift in snowflake design.
Atlassian Community

Atlassian Community – Virtual XMAS Party

Atlassian experts from across Germany dug out their ugly Christmas sweaters: a recap of the virtual Atlassian Community XMAS Party, complete with a sweater contest and a virtual Christmas market.

All blog posts