# XALT Wingman Program > Proactive maintenance, cost control, and relief for your team: the XALT Wingman Program for Atlassian. Source: https://www.xalt.de/en/wingman-program/ Still on your own in Atlassian chaos? That costs you more than you think Unforeseen outages. Escalating costs. Overwhelmed teams. Get the wingman who brings you safely to your destination. [Your Course, Our Support – Start Now!](https://www.xalt.de/en/contact/) ## Efficiency, Control, and Predictability – the Wingman Program Is the Support You and Your Team Deserve ### Trouble-Free Operation With proactive maintenance and regular health checks, your Atlassian systems remain reliable, secure, and available at all times. ### Clarity and Control With strategic license management, optimized processes, and a tailored plan, you have your costs and resources under control. ### Increased Efficiency We take over routine tasks, offer prioritized support, and enable your team to focus on value-adding projects. ## I Just Want My System to Work A Jira system outage in the middle of a critical project shakes your entire plan. The board asks for updates, your team searches frantically for a solution, and the deadline keeps approaching. Every hour of downtime costs you real money and the trust of your stakeholders. ## How Many Fires Does Your Team Have to Put Out Before Burning Out? Your team spends more time searching for solutions and workarounds instead of working productively. Important projects stall, and your team feels increasingly overwhelmed and demotivated. ## Forgotten Licenses, Costly Outages – Unexpected Costs Blowing Your Budget? A missed license renewal leads to sudden outages. External specialists have to be booked expensively at short notice. Unexpected invoices and budget overruns force you to cut back elsewhere. ## Trapped in Routine While the Competition Pulls Ahead? Your IT department is so busy with routine tasks that there's no time left for strategic improvements. Frustration and burnout spread while your competitors overtake you. ## How Long Will You Keep Watching Your IT Problems Block Your Growth? - Chaos instead of control: your Atlassian systems, which are supposed to simplify processes, cause chaos and uncertainty. - High pressure: every escalation leads to stress and panic – in front of customers, the board, and your own team. - No time for strategy: instead of planning the future, you get lost in operational crises. ## What if You No Longer Had to Deal with This Alone? Your wingman ensures you regain control and clarity! [Your Course, Our Support – Start Now!](https://www.xalt.de/en/contact/) ## How the XALT Wingman Program Works - Proactive maintenance for maximum reliability: we make sure your systems run smoothly. We identify and fix problems before they escalate. - Strategic planning for full control: together with you, we develop a clear plan that supports your goals. Transparent license management and predictable costs ensure budget control. - Increased efficiency through targeted relief: routine tasks? We take care of them! Your team has time again for innovation and strategic projects. ### Here's what's in it for you: - Calm and peace of mind: no more panic over unexpected problems or license questions. - Cost control: clearly structured costs without nasty surprises. - More time for what matters: your team can focus on value-adding tasks. - Long-term optimization: together we continuously improve the ROI of your Atlassian platform. ## Flexible Packages That Adapt to the Size and Needs of Your Team Economy starts at €1,000/mo. - 5 consulting hours - CVEs - Marketplace app installations and configuration - Upgrades to Atlassian applications and apps - Performance monitoring - License management with cost recommendations and uninterrupted service - Support for level 1 and 2 incidents only Business starts at €1,750/mo. - Economy + - 10 consulting hours - Configuration support - Creation of new projects, custom fields, workflows, schemes, screens - Health checks and instance optimization - Creation and support of automations - AI agent modifications (JSM) - Creation and support of dashboards and reports First starts at €3,000/mo. - Business + - 20 consulting hours - Plugin and tool evaluation - “System of Work” analysis and optimization ## Who Is the Wingman Program For? ### Companies with Atlassian Systems You use Jira, Confluence, or other Atlassian tools and want to ensure they run smoothly and are used optimally. ### IT Departments Wanting Relief Your team is busy with routine tasks and needs room for strategic improvements and innovations. ### Organizations with Growth Ambitions You want to cut costs, optimize your processes, and gain more transparency over your resources and projects. ### Managers Seeking Predictability and Control You want to avoid unexpected outages and costs and rely on a dependable partner who supports you. ## Take the Wheel with XALT as Your Wingman! Stay the pilot while we make sure you reach your destination safely and efficiently. Let's get started together! [Your Course, Our Support – Start Now!](https://www.xalt.de/en/contact/) --- *This version is for AI agents. Every page of this site is available as Markdown: append `index.md` to its path. Index of all pages: [llms.txt](https://www.xalt.de/llms.txt)*