# Your Jira Instances, Finally in Sync > AI-powered Jira synchronization from XALT: tickets, comments, and workflows in real time across multiple Jira instances, behind your firewall. Source: https://www.xalt.de/en/advanced-issue-sync-for-jira/ For IT, DevOps, and service teams who want tickets, comments, and workflows synchronized seamlessly across multiple Jira instances—with AI-powered insights from Atlassian Rovo. [Transform Your Jira Workflows Now](https://www.xalt.de/en/contact/) Leading Companies Trust XALT B/S/H, European Energy Exchange, FATH, Fictiv, Weltbild, Deutscher Alpenverein, AKDB ## More Time, Less Effort Seamless integration and AI-powered automation take work off your team's plate and keep customers happy. ### Real-Time Sync Tickets, comments, and attachments stay in sync automatically, updated every 15 seconds across every instance. ### AI-Powered Efficiency Automated summaries and weekly Confluence reports replace manual status updates for the whole team. ### Transparent Collaboration Detailed change logs and instant notifications keep everyone on the team in the loop. ### Private, Secure, Scalable GDPR-compliant data handling with unlimited sync capacity at one transparent, fixed price. ## Repetitive Work, No Clarity, Little Transparency Managing workflows across multiple Jira instances is cumbersome, and it affects every level of your organization: - Repeated manual work slows progress and drains valuable productivity. - Missed updates create confusion when ticket changes aren't clearly communicated across instances. - Without a change log, it's unclear who updated a ticket, when, and how. - Managers, customers, and other stakeholders lack a clear record of progress and decisions. - Mismatched Jira setups between teams, such as Software versus Service Management, disrupt collaboration. As projects grow, these bottlenecks become a real risk to deadlines, customer relationships, and stakeholder trust. ## What Delays Really Cost - 260+ hours of manual sync work per year - 63% of teams report inconsistent updates - 45% of stakeholders lack timely decision data - 30% higher risk of delays without synchronization ## Save Up to $120,000 With AI-Powered Synchronization Advanced Issue Sync delivers proactive transparency that builds trust with internal and external stakeholders alike. Your teams get a complete overview of every issue instantly: - An Atlassian Rovo AI agent automatically tracks updates to synced issues and highlights what changed in a clear table. - AI automation generates weekly Confluence pages summarizing all project-related activity. - Auto-generated summaries answer stakeholder questions about progress, changes, and blockers immediately. The result: no missed updates, no opaque processes, and no frustrated stakeholders. [Transform Your Jira Workflows Now](https://www.xalt.de/en/contact/) ## More Transparency, Less Effort: Features at a Glance ### Sync & Integrations ### Real-Time Sync & Cross-Platform Integrations - Two-way synchronization keeps tickets, comments, attachments, statuses, priorities, and custom fields aligned across every instance. - Flexible options: Jira Cloud to Jira Cloud, Jira Data Center to Jira Data Center, or cross-platform Cloud to Data Center. - Extendable to external platforms like Slack, Salesforce, and HubSpot for end-to-end process alignment. - Updates every 15 seconds eliminate delays and provide instant clarity. ### AI Automation ### AI-Powered Automation, Powered by Atlassian Rovo AI - Enhanced issue tracking automatically highlights field changes, old and new values, in a table inside the Jira issue. - AI automatically generates clear, concise updates on ticket activity. - Weekly summaries are automatically published in Confluence, including synced tickets, closed issues, and activity logs. ### Transparency & Audit Trail ### Enhanced Transparency and Change Logging - Detailed change logs right inside the issue make updates easy to follow. - Instant "Issue Synced!" notifications keep everyone in the loop. - Audit trails give service providers and project managers a clear record for their stakeholders. ### Personalization ### Transparency and Personalization - Teams work seamlessly across different Jira environments and workflows. - Teams on separate Jira instances collaborate without switching systems. - Product and project managers track issues together across Jira and Jira Service Management. - Service providers give their customers transparent, consistent updates. ### Enterprise Security ### Enterprise-Level Security - Hosted behind your firewall for full control over your data. - Data is never processed by third parties. - GDPR-compliant: meets legal and regulatory requirements while preserving data protection and security. ## Pricing & Synchronization Business €399/month For teams that want to sync Jira instances without limits. - Unlimited users - Sync unlimited Jira and Jira Service Management instances - Unlimited ticket synchronization - Real-time sync - Comment synchronization - File attachment synchronization - Custom field synchronization - Workflow mapping: In Progress to In Bearbeitung - User mapping: John Doe to John Doe (External) - Advanced Issue Sync Rovo AI agent [Request Business](https://www.xalt.de/en/contact/) \* plus one-time implementation costs depending on your system and configuration Enterprise €799/month For companies that also need external tool connections and a custom AI agent. - Everything in Business - Sync to Salesforce, HubSpot, Slack, Microsoft Teams, and more - Customized Rovo AI agent, tailored to your needs - Priority support [Request Enterprise](https://www.xalt.de/en/contact/) \* plus one-time implementation costs depending on your system and configuration ## Frequently Asked Questions About Advanced Issue Sync for Jira No—a single technical user is enough to set up synchronization between two or more Jira instances. Your teams keep working as usual. Yes. Synchronization can run over secure file transfers or custom integrations, tailored to your security requirements. Yes—you can map and synchronize custom fields, workflows, statuses, and priorities across Jira instances, tailored exactly to your needs. Yes, both are supported, so support requests and development tasks stay seamlessly linked. By default, the system syncs every 15 seconds, keeping all Jira instances nearly real-time aligned. It's built for IT, DevOps, and service teams, plus project managers who need Jira instances kept in sync. It's not the right fit for small teams with low ticket volume or a single Jira instance. ## End the Sync Struggle Start working smarter—with AI-powered synchronization across all your Jira instances. [Transform Your Jira Workflows Now](https://www.xalt.de/en/contact/) --- *This version is for AI agents. Every page of this site is available as Markdown: append `index.md` to its path. Index of all pages: [llms.txt](https://www.xalt.de/llms.txt)*